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Privacy Policy

At Umorra, we value your privacy. This policy explains how we collect, use, and protect your personal data when you use our mobile barber services or visit our website.

1. What Information We Collect​

We only collect the minimum amount of data needed to provide our services:

  • Contact Details: Name, email address, and phone number.

  • Location: Your home or office address (so we know where to go for the appointment).

  • Booking Information: Date and time of service, as well as the specific haircut/treatment requested.

  • Payment Data: Transaction details (we do not store full credit card numbers; these are handled by our payment processor, Wix Payment).

  • Communication: Any notes you leave in the booking form or messages sent via WhatsApp/Email.

2. Why We Need Your Data

 

We process your data based on the following legal grounds:

  1. Contractual Necessity: To manage your booking and show up at your location.

  2. Legitimate Interest: To send you appointment reminders via SMS or email.

  3. Legal Obligation: To keep records for tax purposes (e.g., invoices).

  4. Consent: If you sign up for a newsletter or allow us to use "Before & After" photos on social media.

3. Who We Share Your Data With​

We never sell your data. We only share it with trusted partners that help us run the business:

Booking System: Wix Booking to manage the schedule.

Payment Providers: Wix Payment to process your payment securely.

Web Hosting: Our website provider (Wix) keeps the site running.

4. How Long We Keep Your Data

  • Service Records: We keep your contact info as long as you are an active customer.

  • Financial Records: We are legally required by Dutch tax law to keep invoices and payment data for 7 years.

  • Photos: Marketing photos are kept until you ask us to remove them.

5. Your Rights​

Under the GDPR, you have the right to:

  • Access: Ask for a copy of the data we have on you.

  • Correction: Ask us to fix incorrect information (like a new phone number).

  • Erasure: Ask us to delete your data (the "Right to be Forgotten"), provided we don't need it for legal/tax reasons.

  • Withdraw Consent: Stop receiving marketing messages at any time.

6. Security

  • We take security seriously. We use secure booking platforms, SSL encryption on our website, and ensure our mobile devices (used for Tikkie/PIN) are password-protected and encrypted.

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